{"id":13193,"date":"2022-02-04T22:07:00","date_gmt":"2022-02-04T22:07:00","guid":{"rendered":"https:\/\/www.taskrabbit.pt\/blog\/?p=13193"},"modified":"2023-06-16T18:32:23","modified_gmt":"2023-06-16T17:32:23","slug":"quando-os-clientes-reagendam-uma-tarefa","status":"publish","type":"post","link":"https:\/\/www.taskrabbit.pt\/blog\/quando-os-clientes-reagendam-uma-tarefa\/","title":{"rendered":"Quando os clientes reagendam uma tarefa"},"content":{"rendered":"\n
Tem uma tarefa agendada para hoje. Preparou as ferramentas ou o equipamento e materiais. Est\u00e1 tudo a postos. Mas e se o hor\u00e1rio do cliente mudar de repente?<\/p>\n\n\n\n
Os clientes podem reagendar at\u00e9 3 horas antes<\/strong> da tarefa. Reunimos algumas informa\u00e7\u00f5es \u00fateis para navegar melhor neste aspeto.<\/p>\n\n\n\n
Mantenha a app de tasker atualizada<\/strong><\/h2>\n\n\n\n
Para tirar partido das novas funcionalidades da TaskRabbit, certifique-se de que tem a vers\u00e3o mais recente da app de tasker. <\/p>\n\n\n\n
Na vers\u00e3o antiga, recebe uma notifica\u00e7\u00e3o push quando um cliente tiver de reagendar e a informa\u00e7\u00e3o fica dispon\u00edvel na descri\u00e7\u00e3o da tarefa e no chat. No entanto, na vers\u00e3o mais recente da aplica\u00e7\u00e3o, qualquer atualiza\u00e7\u00e3o a uma tarefa existente fica bem vis\u00edvel na descri\u00e7\u00e3o da tarefa.<\/p>\n\n\n\n<\/figure>\n\n\n\n
Os reagendamentos s\u00f3 funcionam em tarefas aceites <\/strong><\/strong><\/h2>\n\n\n\n
Os clientes s\u00f3 podem reagendar tarefas que tenha aceitado. N\u00e3o se preocupe com poss\u00edveis reagendamentos de solicita\u00e7\u00f5es pendentes. Qualquer altera\u00e7\u00e3o s\u00f3 pode acontecer ap\u00f3s confirmar a solicita\u00e7\u00e3o inicial para realizar a tarefa. <\/p>\n\n\n\n
Se estiver a perguntar-se qual ser\u00e1 a melhor forma de um cliente encontrar uma hora para reagendar, a resposta \u00e9 simples. Mantenha o calend\u00e1rio de tarefas atualizado para os clientes encontrarem facilmente uma nova hora com base na sua disponibilidade. Se n\u00e3o conseguir fazer a tarefa na hora que o cliente escolheu, pode contact\u00e1-lo e sugerir outra hora ou cancelar a tarefa.<\/p>\n\n\n\n
Que efeito tem o reagendamento na dura\u00e7\u00e3o programada da tarefa?<\/strong><\/strong><\/h2>\n\n\n\n
Se um cliente reagendar, mantemos os detalhes originais da reserva, ou seja, a dura\u00e7\u00e3o acordada n\u00e3o se altera, a menos que decida ajustar a dimens\u00e3o da tarefa ap\u00f3s conversar com o cliente. <\/p>\n\n\n\n
Isto \u00e9 \u00fatil de duas formas. Conforme mencionado, ajuda a evitar que os clientes cancelem logo. Al\u00e9m disso, poupa o trabalho de reavaliar a dimens\u00e3o da tarefa.<\/p>\n\n\n\n
Tamb\u00e9m pode reagendar na janela de 3 horas<\/strong><\/h2>\n\n\n\n
\u00c9 importante referir que os taskers tamb\u00e9m podem reagendar qualquer tarefa at\u00e9 3 horas antes (inclusive) do in\u00edcio da tarefa. Basta conversar com o cliente e acordar uma nova hora.<\/p>\n\n\n\n
Como sempre, a comunica\u00e7\u00e3o \u00e9 essencial. Se os clientes confiarem em si para fazer a tarefa, \u00e9 meio caminho andado para receber boas avalia\u00e7\u00f5es, gorjetas e contrata\u00e7\u00f5es recorrentes. <\/p>\n\n\n\n
O que acontece em tarefas em curso\/recorrentes?<\/strong><\/h2>\n\n\n\n
Uma das vantagens da nossa plataforma \u00e9 que lhe permite agendar tarefas em curso ou recorrentes. Nestas situa\u00e7\u00f5es, os clientes n\u00e3o podem reagendar sozinhos. Continuam a ter de sugerir uma nova hora no chat e continua a depender dos taskers reagendar uma tarefa individual em curso ou recorrente atrav\u00e9s da app de tasker.<\/p>\n\n\n\n
\n\n\n\n
Como sempre, tentamos que a nossa plataforma seja o mais flex\u00edvel poss\u00edvel, para que os taskers estabele\u00e7am atividades de sucesso conforme lhes for mais conveniente e os clientes completem tarefas de forma r\u00e1pida e f\u00e1cil. <\/p>\n","protected":false},"excerpt":{"rendered":"
A vida \u00e9 feita de imprevistos, por isso, algumas tarefas acabam por ser reagendadas. <\/p>\n","protected":false},"author":7,"featured_media":13748,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[125],"tags":[],"class_list":["post-13193","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-o-fundamento-de-realizar-tarefas"],"acf":[],"yoast_head":"\n
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